By making a purchase on PerfumeBasket.in , an online retail store by DARSHAN LAL & SONS, you agree to comply with the following Cancellation & Return Policy. Please read it carefully:

1. Cancellation Policy

You may cancel your order within 24 hours of placing it. After this time frame, cancellations will not be accepted. To request a cancellation, please contact us at returns@perfumebasket.in or 8699906361.

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2. Return Eligibility

Customers are eligible for returns under the following circumstances:

• Defective or damaged items must be accompanied by a proper video showing the unboxing process without any tampering of the parcel.
• The incorrect product received must be accompanied by a proper video

3. Return Timeframe

Returns must be initiated within 7 days of receiving the product to its original destination. Returns requested after this period will not be accepted.

4. Return Process

To initiate a return, please contact our customer service at returns@perfumebasket.in or 8699906361. Ensure the product is in its original condition, unused, and in the original packaging. Any tampering with the product or packaging will result in the return being unsuccessful, and the item will be discarded.

5. Refund Process

Refunds will be processed back to the original payment method or the desired account in case of Cash on Delivery (COD) within 7-12 business days after the returned item is received and inspected.

6. Return Shipping

The company PerfumeBasket.in by DARSHAN LAL & SONS does not bears the cost of return shipping for eligible returns. 

9. Contact Information

If you have any questions or concerns regarding our Cancellation & Return Policy, please contact us at:

• Email: returns@perfumebasket.in
• Phone: 8699906361

This Cancellation & Return Policy was last updated on 30 March , 2024.